Marriott's 2024 Serve 360 Report Shows ESG Progress

Key Takeaways

Marriott International highlights its commitment to environmental, social, and governance (ESG) efforts in its 2024 Serve 360 Report.
The report details progress towards the company's 2025 Sustainability and Social Impact Goals.
Focus areas include climate action, volunteerism, diversity and inclusion, and human rights advancement.

The report displays the company's commitment to operating ethically and making a positive difference in the communities it serves.

Marriott International reveals a strong focus on climate action. Some of the company's achievements in 2023 are:

Science-Based Targets: Verified near- and long-term science-based emissions reduction targets with the Science Based Targets initiative (SBTi).
Climate Action Programme Launch: Launched the Climate Action Programme (CAP) globally to educate staff and establish property-specific carbon reduction goals.
EV Charging Infrastructure Expansion: Continued to expand its EV charging infrastructure, reaching over 7,100 chargers at 1,800 properties worldwide.

Social impact initiatives of the company include:

Empowering Communities: In 2023, associates volunteered over 3.1 million hours globally, exceeding 12.1 million hours since 2016.
Disaster Relief: Responded to the Maui wildfires with disaster relief efforts exceeding $5.5 million.
Refugee Employment: Committed to hiring over 3,000 refugees globally by 2026.
Human Trafficking Awareness: Trained over 1.2 million associates in human trafficking awareness since 2016.
Combating Child Exploitation: Launched an industry-first initiative to block child sexual abuse content from guest networks in the U.S. & Canada.

To learn more about specific initiatives and programmes, visit www.marriott.com/serve360.

Source: Marriott International