EXL Publishes Third Annual Sustainability Report

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by KnowESG
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EXL, a leading global data analytics and digital operations and solutions company, announced that it published its third annual Sustainability Report, which highlights its progress across key environmental, social, and governance (ESG) performance metrics in an updated report format.

EXL’s Vice Chairman and CEO, Rohit Kapoor, said, “Our sustainability strategy is integrated across the company. We believe our ESG programme is critical to our long-term success, durability, and resiliency. We have started to make EXL's business more sustainable with an eye toward 2023 and beyond. We also want to ensure that the priorities of sustainability and business are aligned by function.

"Sustainability is a fundamental part of what drives our strong bond with our clients, employees, and communities. In recognition of our progress on our ESG initiatives, we were named one of Barron’s 100 Most Sustainable Companies in 2022 and, for the second straight year, included in Newsweek America’s Most Responsible Companies list for 2023.”

Notable ESG milestones highlighted in the Sustainability Update Report include:

  • achieved a 56% reduction in Scope 1 and Scope 2 greenhouse gas emissions from 2019-2021;

  • installed solar panels on several centres in India and completed the transition of our U.K. office to 100% renewable energy in 2022;

  • reached 41% company-wide female representation and 70% racial and ethnic diversity1 within the management team2;

  • continued work on integrating digital into our human capital management systems to enhance our employees’ experience and development – prioritising digital communications and introducing a new learning management system to provide best-in-class digital training and certifications on the go;

  • provided more than 4,000 hours of employee volunteering through the company’s community engagement programme, benefitting more than 24,000 people worldwide;

  • expanded “Skills to Win” Initiative with a focus on STEM skills, establishing partnerships with organisations in South Africa, the U.K., and the U.S. to bring coding and technology skills to girls and women in early 2022, and more recently in the Philippines and India; and

  • allocated formal responsibility across Board committees for ESG matters to ensure appropriate oversight and management.

EXL prepared its Sustainability Report under the Global Reporting Initiative (GRI) Standards: Core Option and the Sustainability Accounting Standards Board (SASB) Software and IT Services Standard (2018).

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Source: EXL

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